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Privacy Policy Page

Welcome to our website. We are glad that you have chosen to use our services. Please read the Terms and Conditions below to familiarize yourself with the terms and conditions of use of the Services.

provided by, regulating the relationship between and each Client.

Acceptance (confirmation) of the General Terms and Conditions is a necessary and mandatory condition for the conclusion of the contract between the Client and and is equated to the conclusion of a contract between the Office and the user.


These general terms and conditions are intended to regulate the relations between Lawyer Tsvetelina Cholakova, Personal № 1400150840, AK – Plovdiv, 48 4017 Iztochen Blvd., and the VISITORS of the website (referred to as brevity “Site”). with email address

A user is a person using the site Such a person is not always a consumer within the meaning of the Consumer Protection Act.

An order or an order is an act by which the user assigns to the “Site” for the performance of a specific legal service.

An associate lawyer is a lawyer with whom has concluded a contract for joint activity in accordance with the requirements of the Law on Advocacy.

A team is any individual or legal entity with which the “Site” has concluded a contract in accordance with the Bulgarian legislation for the provision of the respective service.


1.1. The services provided by the “Site” to the Clients are information society services within the meaning of the Electronic Commerce Act.

1.2. The Site provides legal services to which the Law on Advocacy is applicable.

1.3. These general terms and conditions apply to the legal services specified in this Privacy Policy, which the customer can order through the interface of the “Site”.

1.4. The Privacy Policy does not apply to legal services that are not ordered through the Website interface.


The “Site” processes contact information about you, which is “personal data”. We collect this information only for the specific purpose of administering your request to our competent employee or attorney so that he or she can respond to you. Access to your personal data is available to a limited number of employees and lawyers, part of the site’s team, who are directly involved in answering inquiries electronically.

We will use the contact information provided only for correspondence. We may contact you once no response is expected from any party in order to inform you of the circumstances that we consider important to you. Please know that you have the right to object to subsequent contacts on our part, as well as to the sending of information messages by us. We will always comply with such a request, and if you wish, we will permanently delete the personal data about you that we have (provided that we do not have a legal basis to keep them).



By submitting your request via a form on the Site, you should agree that the Site stores and processes your personal data in accordance with this Privacy Policy, as our approach is lawful and our organization applies it to on absolutely every request – individual exceptions are not allowed.

We collect and store the information you provide to us through the “CONTACTS” form. Personal data that you provide us usually contains names, address, email address, contact phone number. This is the information that the “Site” deems appropriate, but in the submitted request you can include everything else that you deem necessary.

In addition, the “Site” can check for publicly available information for each of the users, as well as for information that customers have posted on the Internet (eg

We have a valid legal basis to process the above personal data that you provide to us voluntarily. Our legitimate interest in carrying out the selection process implies it, and in addition, the processing is related to taking steps to conclude a contract (legal aid contract), whose initiative is taken by the data subject (in this case – the user).

We will use your personal data to assess your case. In view of the assessment of the case, the “Site” may store your personal data for up to 6 months from the date of receipt of the information (the date of your inquiry). However, if you decide to withdraw your request, or do not wish to retain your personal information, you may at any time request that we delete your personal information in our possession. We will always comply with such a request, except a